Careers

Please email a Resume and Cover Letter to: jobs@aquarium.org

This full-time, permanent position is exempt according to the Fair Labor Standards Act.

This position includes full benefits coverage.

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Director of Human Resources

REPORTS TO: President/CEO

JOB SUMMARY: The Director of Human Resources is responsible for developing and executing HR policies, programs and practices and aligning staff initiatives with business goals. This position manages staff recruitment, compensation, benefits, leave programs, performance, and relations. The Director of HR has oversight of all HR functions and personnel.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. As a member of the senior team, aligns HR initiatives with business goals, focusing on long-term talent strategy, culture, and organizational effectiveness.
2. Develops, reviews and revises HR program policies and procedures. Maintains and updates Employee Manual to reflect current law, advancement in human resource management and organizational changes.
3. Remains current in both State and Federal employment laws and regulations, and their implementation for Aquarium purposes.
4. Maintains the work structure by updating job classifications, requirements, and position descriptions for all positions.
5. Oversees the recruiting and hiring process by coordinating job postings, interviews, job offers and reference checks.
6. Conducts all background checks for staff and volunteers.
7. Directs administrative onboarding for all new staff. Informs new hires of all applicable Aquarium policies, coordinates new hire documents, job responsibilities and benefits.
8. Fosters a welcoming and inclusive workplace for all staff and volunteers.
9. Conducts exit interviews, utilizing this information for evaluation of department personnel and designated job requirements.
10. Coordinates the planning, monitoring and appraisal of work performance (annual review process). Counsels on professional development opportunities across all positions.
11. Works with the Finance Director to design annual compensation planning, including access and implementation of wage and salary changes.
12. Designs and conducts educational programs for staff on employee relations, acting in the capacity of instructor and/or facilitates trainings for staff in identified areas as necessary.
13. Remains current on all Aquarium benefits by researching and assessing benefit needs and trends. Coordinates the annual employee benefit open enrollment process.
14. Responsible for setting up and the maintenance of all employee records in applicable HR software.
15. Retains historical personnel records by maintaining a filing and retrieval system, keeping past and present records.
16. Responsible for reporting to State Accident Insurance Fund on all accidents involving staff and volunteers. Maintains accurate records.
17. Completes the Aquarium’s annual reporting to OSHA and the EEOC.
18. Addresses employment issues which include work complaints and harassment allegations. Ensures legal compliance by monitoring and implementing applicable legal requirements, conducting investigations and maintaining documents.
19. Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional platforms.
20. Advances the workforce by counseling and disciplining per Aquarium policy.
21. Oversees employee engagement programs relating to the Aquarium’s strategic plan.

The above accountabilities represent work performed by this position and are not all-inclusive.  The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.

SUPERVISORY RESPONSIBILITY

This position oversees the work of a part-time administrative assistant.

KNOWLEDGES, SKILLS and ABILITIES

• Graduation from a four-year college with a degree in Business Administrator or Human Resource or a closely related field is required. A Master’s Degree in Human Resource is preferred.
• Professional HR certification (SHRM, HRCI, or equivalent) required.
• Minimum of three years of responsibility as a Human Resource Administrator or Manager.
• Minimum of five years’ experience in shown responsibility for conflict resolution and application of policy (legal and organizational) surrounding employees.
• The ideal candidate will have exceptional communication skills, will be able to handle difficult conversations with empathy, and will be able to make technically difficult recommendations and decisions with confidence and clarity.
• Considerable knowledge of principles and practices of human resource management, dynamics of employee development and professional growth, and training program design and presentation.
• Working knowledge of state and federal labor laws and regulations.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Proficient with Microsoft 365 or related software.

In lieu of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual’s knowledge, skill, and ability to perform the essential functions of the job.

Please email a Resume and Cover Letter to: jobs@aquarium.org

This full-time, permanent position is exempt according to the Fair Labor Standards Act.

This position includes full benefits coverage.

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Digital Communications Specialist

REPORTS TO: Director of Marketing

POSITION SUMMARY: This role is responsible for managing and optimizing the Oregon Coast Aquarium’s digital presence across web, email, and social platforms to enhance guest engagement, support membership and admissions, and advance organizational priorities. The position produces content for website, email campaigns, SEO, and integrated digital marketing initiatives, ensuring accessibility, mobile responsiveness, and data-driven optimization. Acting as both strategist and content creator, this role develops cohesive content calendars, produces engaging digital and filmed content, and collaborates across departments to align messaging with programming and operations. The position leverages analytics to guide improvements, maintains digital workflows and governance, and supports scalable systems that drive efficiency and impact.

DUTIES AND RESPONSIBILITIES

1. Create and update website content for the Oregon Coast Aquarium, optimizing navigation, mobile responsiveness, and accessibility.
2. Execute and maintain integrated digital campaigns across web and email platforms to support organizational initiatives.
3. Monitor campaign and site performance using tools like Google Analytics and provide reports and insights to guide content improvements and conversion strategies.
4. Build and manage email campaigns using segmentation, automation, and behavioral data to support audience engagement across the lifecycle including acquisition, renewal, and re-engagement.
5. Maintain documentation of digital workflows and standard operating procedures (SOPs) for CMS, email, and asset management systems.
6. Collaborate with teams such as Membership, Education, Guest Services, and IT to ensure digital content reflects current programming and priorities.
7. Stay up to date with digital trends, tools, and user behavior to recommend enhancements that improve experience and engagement.
8. Evaluate and manage digital platforms, including CMS and email systems (e.g., Emma Mail)
9. Strategic content planning – develop a cohesive and data-driven content calendar to drive organic social media growth
10. Co-develop content engagement goals to benchmark development of engaging social content.
11. Act as a visible spokesperson in filmed content.
12. Attend designated functions for content production and partner building
13. Develop and train staff in content production and processes to optimize contribution and content.
14. The above accountabilities represent work performed by this position and are not all-inclusive.  The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position

KEY COMPETENCIES:

• Cross-Functional Collaboration: Partner effectively with internal teams and external vendors to translate business goals into digital solutions that enhance the guest and member journey while supporting campaign and operational success.
• Data-Driven Optimization: Leverage analytics tools to identify performance trends, A/B test variables, and refine digital experiences based on real-time feedback and engagement metrics.
• Engaging Organic Social Media Content: Creation of content that is optimize by channel to effectively deliver increased engagement, awareness and conversions.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Demonstrated success in designing and optimizing digital marketing programs that drive engagement, conversions, and business outcomes.
• Strong understanding of organic social media content and use of effective strategies to increase awareness, engagement and reach.
• Experience managing and integrating tools including CMS platforms, email marketing systems, and analytics platforms (e.g., Google Analytics 4).
• Strong writing and editing skills with a focus on clarity, conversion, and brand alignment.
• Strong project management and communication skills with the ability to coordinate across departments and external vendors.
• Ability to synthesize data and develop actionable insights for digital growth.
• Familiarity with SEO strategies and integration into content workflows.
• Proficient in Microsoft Office Suite (PowerPoint, Word, Excel) to support strategic planning, team communication, and compelling presentation of creative initiatives.

SUPERVISORY RESPONSIBILITIES:

• This position does not currently supervise full-time staff but will serve as a key collaborator and project lead with internal stakeholders and external partners.

REQUIRED EXPERIENCE AND QUALIFICATIONS:

• Bachelor’s degree in marketing, Digital Design, Web Development, or a related field; continuing education, digital strategy, or analytics platforms is a plus.
• Minimum of 2-3 years of professional experience in digital marketing, with a demonstrated track record of leading integrated digital campaigns, managing web content, and optimizing user experience across channels.
• Demonstrated ability to develop and execute data-informed digital strategies, including web optimization, email marketing, and SEO.
• Strong working knowledge of CMS platforms, email marketing systems (e.g., Emma Mail or similar), digital asset management (e.g., Canto), and analytics tools (e.g., Google Analytics 4).
• Excellent communication and presentation skills, with the ability to translate data and digital insights into actionable strategies for diverse stakeholders.
• Must be comfortable working in front of a camera

Please email a Resume and Cover Letter to: jobs@aquarium.org

This full time, seasonal position from May 2026 to September 2026.

This position is non-exempt according to the Fair Labor Standards Act. 

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Food Service Cashier (Seasonal)

REPORTS TO:  Café Manager

JOB SUMMARY: The Food and Beverage Cashier is a key frontline team member responsible for delivering outstanding guest service across various food and beverage stations, including cafés, kiosks, and concession areas. This role combines high-quality food and drink preparation with accurate cash handling, strong communication, and a commitment to cleanliness and safety. The cashier ensures food quality and compliance with health regulations, maintains inventory, supports fast-paced operations with adaptability, and uses digital systems efficiently. With a focus on professionalism, inclusivity, and collaboration, this position plays a critical role in creating a welcoming and efficient service environment, while also performing additional duties as needed to support the overall success of the team.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Delivers exceptional guest experiences by providing prompt, friendly, and informed service across all food and beverage stations, including café, kiosk, and concession areas.
2. Prepares and serves coffee, espresso drinks, smoothies, and food items accurately and efficiently, following standardized recipes, safety procedures, and quality guidelines.
3. Executes cash handling and POS transactions with precision, adhering to established policies to ensure accuracy and accountability.
4. Maintains proper food safety and sanitation standards by holding a valid food handler’s card and complying with health regulations and internal protocols at all times.
5. Monitors food quality and temperature controls throughout the shift, ensuring all items meet required safety and OCAq standards.
6. Performs food prep, portioning, and production support tasks to meet service demands and reduce wait times during peak periods.
7. Keeps the service area and dining spaces clean and organized, including sanitizing surfaces, removing trash, sweeping, and restocking supplies to support a safe, welcoming environment.
8. Communicates clearly and respectfully with guests, coworkers, and supervisors to maintain a collaborative and efficient team environment.
9. Demonstrates adaptability and resilience, managing fluctuating guest volumes and shifting priorities while maintaining service standards.
10. Provides inclusive and culturally respectful service, ensuring all guests feel welcomed, valued, and accommodated.
11. Maintains proper stock levels and inventory rotation, alerting supervisors to shortages and contributing to effective waste reduction and replenishment.
12. Uses digital systems and equipment effectively, including POS systems, order displays, and communication tools, with a willingness to learn new technologies as needed.
13. Adheres to company dress code and grooming standards, presenting a professional and approachable appearance in line with OCAq expectations.
14. Follows all workplace safety procedures, including proper equipment handling, spill prevention, and emergency protocols to ensure a safe environment for guests and staff.
15. Performs other duties as assigned or as logically required, which may arise as a natural extension of the role to support team and operational success.

KNOWLEDGE, SKILLS, AND ABILITIES (Minimum levels)

• Current food handler’s card is required.
• Prior food handling and cash handling is preferred but not required.
• Must be able to handle multiple tasks in a fast-paced environment.
• Must be able to stand, bend, kneel, and lift 

Please email a Resume and Cover Letter to: jobs@aquarium.org

This full-time, permanent position is exempt according to the Fair Labor Standards Act.

This position includes full benefits coverage.

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: HVAC Facilities Technician

REPORTS TO: Director of Facilities

JOB SUMMARY: An HVAC Facilities Technician is responsible for performing maintenance tasks as assigned to maintain the interior and exterior HVAC equipment.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Maintains and repairs stationary equipment, fixtures and furnishings. Including but not limited to filter changes, duct cleaning, lubricating, and belt changes
2. Operates hand and power tools and maintains them in clean, good working order.
3. Follows safety practices and rules on all tasks.
4. Installs, maintains, and repairs HVAC systems and related equipment for both ducted and ductless units.
5. Conduct routine inspections and preventive maintenance on HVAC systems.
6. Troubleshoot and diagnose HVAC system malfunctions and implement repairs.
7. Regularly inspects refrigeration line sets and validates refrigerant pressures to detect leaks and ensure optimal system performance.
8. Operates and monitors the DDC system to ensure consistent heating, cooling, and ventilation in all areas. 
9. Ensure compliance with safety regulations and building codes.
10. Maintain accurate records of maintenance and repair work performed.
11. Respond to service requests and emergencies promptly.
12. Collaborate with other maintenance staff to complete projects and resolve issues.
13. Makes estimates of time and materials required for assigned tasks and keeps simple records of work accomplished.
14. Assists with vendor coordination and accurately describe deficiencies and possible solutions over a wide range of issues related to facilities.
15. Assists in the construction and breakdown of temporary exhibits as necessary.
16. Attends appropriate trainings and seminars to increase efficiency and knowledge base for job.
17. Participates on Aquarium committees as a Facilities department representative. Contributes as appropriate, and acts as a liaison between the department and committee.
18. Climb ladders. Carry tools, equipment, and materials up or down ladders.
19. Work in inclement weather throughout the day.

The above accountabilities represent work performed by this position and are not all-inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

KNOWLEDGE, SKILLS AND ABILITIES (Minimum levels)

• Minimum of eight years of maintenance experience in high traffic facilities required.
• Working knowledge of building critical systems and specialized trades skills with plumbing, HVAC, and mechanical abilities. Refrigerant certification is preferred but not required.
• Proficient in all aspects of HVAC equipment diagnostics and repair.
• Experience working with lightweight steel, sheet metal and other construction materials.
• An ability to interpret and understand blueprints, sketches, schematics, and other technical drawings in order to understand project scope and specifications.
• Knowledge of relevant building codes, safety regulations, and industry standards.
• Strong verbal and written communication skills to effectively communicate with staff and management.
• Ability to work under limited supervision, both independently and in a team environment.
• Current First Aid and CPR certification is desirable. Ability to obtain and hold valid Oregon Driver’s License preferred.

Please email a Resume and Cover Letter to: jobs@aquarium.org

This full time, seasonal position is from June 2026 to September 2026.

This position is non-exempt according to the Fair Labor Standards Act. 

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Line Cook (Seasonal)

REPORTS TO: Food and Beverage Manager

JOB SUMMARY: The Line Cook is responsible for overseeing the cooking operations of the kitchen, under the direction of the Food and Beverage Manager and Kitchen Lead for all kitchen operations.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:

1. Ensure that all meals are completed within designated time frames.
2. Ensure there are daily sufficient prepped foods to ensure on-going success of the cafe.
3. Responsible for all food production during the shift.
4. Maintain the correct holding temperatures, the usability and quality of all food throughout each shift. Ensure the quality of food conforms to quality control standards.
5. Check all the stations and make sure they are covered.
6. Check that the walk-ins are kept clean and organized. Make sure there is no spoilage, waste or items missing.
7. Ensure that cleaning processes and procedures are done. Practices sanitation policies. Ensure that equipment is cleaned and sanitized after each use.
8. Carry out operational policies and procedures as established by Cafe Manager.
9. Lead kitchen team members to provide efficient service and clean and hazard-free environment.
10. Keep current on the facility disaster plan and respond appropriately.
11. Conduct training as necessary.
12. Reports for work on time and are prepared for work.
13. Properly dates and rotates all stock and orders product when necessary.
14. Handle customer and associate complaints. Provide courteous service to our guests and is cordial to all team members
15. Maintains open and clear communication with all staff members.
16. Maintain a consistent, regular attendance record.
17. Performs other duties as assigned.
    
    

SUPERVISORY RESPONSIBILITY

None

KNOWLEDGE, SKILLS, AND ABILITIES (Minimum levels)

• Must be at least 18 years of age.
• Must have a minimum of one year cook experience in a fast-paced kitchen.
• Must know all state and county sanitation procedures and HACCP policies.
• Must possess an active food handlers card at hire
• Demonstrated meal preparation suitable to café setting and high-end catering preparation and presentation.
• Ability to handle multiple tasks and to function in a team environment

This position is Non-Exempt according to the Fair Labor Standards Act.

Please email a Resume and Cover Letter to: jobs@aquarium.org

Closing Date: Hiring immediately, accepting applications on a rolling basis  

POSITION TITLE: Sleepover Educator (Part-Time)

REPORTS TO: Education Manager

JOB SUMMARY: Responsible for directing participants and facilitating all activities, including educational programs, tours, meals, set-up and clean-up, during sleepover programs.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Working with a team of Sleepover Educators, engages with, directs and is responsible for participants ages 8 and older after Aquarium operating hours; group sizes up to 60.
2. Greets, checks in and processes required paperwork for sleepover participants as they arrive; help direct storage and transport of participants’ gear.
3. Sets expectations for and enforces policies and protocols with sleepover groups.
4. Prepares and teaches various activities such as educational scavenger hunts, classroom programs, exhibit interpretation, behind-the-scenes tours and other activities.
5. Maintains current knowledge of the Aquarium’s mission, aquarium organisms and their habitats, and applicable policies and procedures
6. Facilitates dinner, breakfast, and evening snack; performs light clean-up of kitchen area, classroom and dishes.
7. Supports security staff during discussion of and walk through of fire evacuation routes.
8. Utilizing handheld radios, maintains communication with security, custodial, gift shop and husbandry staff as needed throughout the event.
9. Distributes and collects program surveys from adult participants.
10. Takes a pro-active role in communicating schedule availability; responds to email correspondence with program updates to affirm receipt.
11. Communicates any logistical or programmatic issues to the Education Manager in a timely manner.
12. Ensures that all participants feel comfortable, are safe, and have a positive, social, educational experience.

The above accountabilities represent work performed by this position and are not all-inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.

KNOWLEDGES, SKILLS AND ABILITIES (Minimum levels)

High school equivalency is required; some college level study in the natural sciences, education or related field and/or experience in an informal education facility (camps, museums, zoos, aquariums, science centers) are desirable. Verified substantive experience working with children is required; examples of acceptable experience include, but are not limited to teaching classes, coaching team sports, camp counseling, leading a 4-H club or scouting program. Ability to obtain an OR Food Handlers’ card is required.

Skills necessary for this position include excellent customer service skills and group management using positive methods. Incumbents must have excellent communication and interpersonal skills that allows them to work closely and effectively with people from different backgrounds, cultures, ages and beliefs. Knowledge of Oregon Coast marine life desirable. Knowledge and ability to use computers and standard, commonly accepted computer programs is required. The incumbent must also have excellent time management and organizational skills.

The incumbent must be able to pass a criminal background check prior to assuming job duties.

Incumbents must have the ability to:

• Work under limited supervision, both independently and in a team environment.
• Instruct and facilitate programs utilizing written interpretive plans and program curricula.

• Manage participant behavior in a classroom and large group format to maintain a positive and safe learning environment.
• Interpret rules and regulations; follow and communicate all Aquarium safety protocols, policies and procedures.
• Communicate clearly verbally and in writing.
• Access and reply to communications sent via email.
• Assess and evaluate situations effectively and with flexibility.
• Exert optimal effort in successfully completing tasks.
• Work within and contribute to the effectiveness of a team, respecting differences.
• Project a positive, friendly attitude to all children, parents, staff, and volunteers.
• Remain current in First aid and CPR. (Courses are offered at the Aquarium).
• Respond in a calm manner in the event of an emergency.

WORKING CONDITIONS:

This position typically works between the hours of 5:30 p.m. – 10:00 a.m. The work involves walking through the Aquarium during the evening and night-time hours, both inside and outdoors in a variety of weather conditions. Requirements also include being able to climb stairs and lift up to 50 pounds if needed. The incumbent may sleep when the group that they are interacting with is asleep, but must be able to awake and tend to the needs of any member of the group at any time during the night. The Aquarium provides an air mattress and/or sleeping pad for each staff member, but other sleeping supplies are not provided.

ATTENDANCE REQUIREMENTS:

This position is an adjunct position that is irregular in nature. Staff members are not guaranteed any specific number of hours or events per pay period. Staff must work a minimum of one sleepover event every two months to remain active unless otherwise excused. Mandatory paid training sessions are scheduled 1-2 times per year.