Careers

Please email a Resume and Cover Letter to: jobs@aquarium.org

Candidate screening will begin June 19th, and the hiring authority may exercise the option to make a hiring decision at any time after. This position is open until filled.

This full time, permanent position offers competitive benefits including fully covered medical, dental, vision, life, and short-term disability insurance. The Aquarium additionally offers a 403b matching retirement account, 16 vacation days, 9 holidays, paid sick time, and an Employee Assistance Program.

This position is exempt according to the Fair Labor Standards Act.

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Assistant Dive Safety Officer

POSITION DESCRIPTION: The Assistant Dive Safety Officer (ADSO) will assist the Dive Safety Officer (DSO) in oversight and management of the Oregon Coast Aquarium dive program, both exhibit and field.  Position duties will focus on field operations in the summer and diver trainings & equipment servicing in the winter.  The applicant must have the aptitude for both technical office work as well as physically demanding fieldwork.  95% of exhibit and field diving ops will take place in cold water, 46—52° F. 

Duties Include:

• Designated Person in Charge for dive operations. Supervise staff and volunteer diver operations. 
• Enforce dive safety policies.
• Prepare and edit written policies, SOPs, the Dive Safety Manual, etc.
• Maintain diver files and paperwork.
• Service all dive equipment (cylinders, valves, regulators, full face masks, BCDs, drysuits & wetsuits, compressor, etc).
• Boat and trailer maintenance & repairs
• Train divers in exhibit diving and field diving techniques & equipment (drysuit, nitrox, DIR gear configuration, boat diving, full face mask, video/photo, DPV, etc).
• Conduct routine Basic Life Support & EO2 trainings
• Conduct dive rescue drills
• Animal husbandry exhibit dives (approx. 1-2 dives per week)
• Field research & animal collections diver (approx. 25 days per year)
• Surface research boat ops, animal collections, and animal tagging of invertebrates, fishes, and large sharks by handline, hook-and-line, long-line, etc.
• Organize fieldwork excursions
• Fill station operator
• Research vessel operation in ocean conditions (approx 30-50 days per year)
• Trailer research vessel on highway
• Overnight field research & animal collection trips (typically 2-3 consecutive days of remote work per trip). 4 or more trips per year. 
• Conduct and supervise paid guest diver events
• Assist with training and supervising the interpretive dive program.
• Assist with training and supervising of dive staff
• Represent the OCAq at symposia, conferences, public speaking events, etc.
• The above accountabilities represent work performed by this position and are not all-inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.

GENERAL ACCOUNTABILITES AND ESSENTIAL FUNCTIONS

Presentation of required certifications, licensures, and skill verification must occur after offer and by first day of employment.

• Open Water Scuba Instructor with internationally recognized training agency (NAUI, PADI, SDI, GUE, etc.).
• Basic Life Support & Emergency Oxygen Provider Instructor, preferably
• AAUS Scientific Diver
• Demonstrated cold-water diving experience (minimum 100 dives in < 65° F water)
• Demonstrated experience working aboard small vessels in ocean conditions

Desired Qualifications & Skills:

• RescueX RescueReady instructor
• Experience operating small boats, preferably in ocean conditions. MOTC credentials or USCG captain’s license preferred. 
• PSI-PCI (or equivalent) SCUBA Cylinder Inspector Technician, Cylinder Valve Inspector Technician, Oxygen-Clean Cylinder Technician
• Regulator Technician (Aqua Lung / Apeks preferably)
• OTS Guardian Full Face Mask Technician
• General skills / experience working with power tools and hand tools
• General skills performing basic vessel maintenance (fiberglass repair, electrical wiring, engine maintenance, etc)
• Public speaking skills
• Computer skills: Microsoft Office, Outlook, photo/video editing software, etc.
• Experience and/or interest in pursuing limited technical diving operations
• Initiative, creativity, efficiency, positivity

Please email a Resume and Cover Letter to: jobs@aquarium.org

Candidate screening will begin August 25^th, and the hiring authority may exercise the option to make a hiring decision at any time after. This position is open until filled.

This full-time, permanent position offers competitive benefits including fully covered medical, dental, vision, life, and short-term disability insurance. The Aquarium additionally offers a 403b matching retirement account, 16 vacation days, 9 holidays, paid sick time, and an Employee Assistance Program.

This position is exempt according to the Fair Labor Standards Act. 

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Digital Communications Specialist

REPORTS TO: Director of Marketing

POSITION SUMMARY: This role is responsible for managing and optimizing the Oregon Coast Aquarium’s digital presence across web, email, and social platforms to enhance guest engagement, support membership and admissions, and advance organizational priorities. The position oversees website content, email campaigns, SEO, and integrated digital marketing initiatives, ensuring accessibility, mobile responsiveness, and data-driven optimization. Acting as both strategist and content creator, this role develops cohesive content calendars, produces engaging digital and filmed content, and collaborates across departments to align messaging with programming and operations. The position leverages analytics to guide improvements, maintains digital workflows and governance, and supports scalable systems that drive efficiency and impact. With a strong foundation in UX/UI design, accessibility, and digital marketing best practices, this role ensures a seamless, inclusive, and compelling online experience for all audiences.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Manage and update website content for the Oregon Coast Aquarium, optimizing navigation, mobile responsiveness, and accessibility.
2. Execute and maintain integrated digital campaigns across web and email platforms to support organizational initiatives.
3. Monitor campaign and site performance using tools like Google Analytics and provide reports and insights to guide content improvements and conversion strategies.
4. Build and manage email campaigns using segmentation, automation, and behavioral data to support audience engagement across the lifecycle including acquisition, renewal, and re-engagement.
5. Maintain documentation of digital workflows and standard operating procedures (SOPs) for CMS, email, and asset management systems.
6. Keep key guest-facing pages updated with accurate and timely information related to events, availability, and daily operations.
7. Collaborate with teams such as Membership, Education, Guest Services, and IT to ensure digital content reflects current programming and priorities.
8. Support SEO and paid media initiatives by optimizing content structure, metadata, and landing pages.
9. Stay up to date with digital trends, tools, and user behavior to recommend enhancements that improve experience and engagement.
10. Evaluate and manage digital platforms, including CMS and email systems (e.g., Emma Mail)
11. Strategic content planning – develop a cohesive and data-driven content calendar
12. Co-develop content engagement goals to benchmark strategy and approach success
13. Act as a visible spokesperson in filmed content.
14. Attend designated functions for content production and partner building
15. Work with “Boots on the ground” to capture compelling content daily and in the moment.
16. Identify and resolve inefficiencies in spending, processes, workflows and time.
17. Develop and train staff in content production and processes to optimize contribution and content.

18. The above accountabilities represent work performed by this position and are not all-inclusive.  The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.

Key Competencies:

• Digital Execution and Optimization: Implements and manages content that drives results through strong UX, compelling storytelling, and conversion-minded design.
• Cross-Functional Collaboration: Partner effectively with internal teams and external vendors to translate business goals into digital solutions that enhance the guest and member journey while supporting campaign and operational success.
• User-Centered Design & Accessibility: Champion intuitive, inclusive, and accessible digital design principles to ensure all users can interact seamlessly with content across devices and platforms.
• Data-Driven Optimization: Leverage analytics tools to identify performance trends, A/B test variables, and refine digital experiences based on real-time feedback and engagement metrics.
• Scalable Systems & Workflow Management: Develop sustainable digital processes and asset management systems to support team efficiency, digital governance, and consistent content delivery.

   

Knowledge, Skills and Abilities:

• Demonstrated success in designing and optimizing digital marketing programs that drive engagement, conversions, and business outcomes.
• Strong understanding of UX/UI principles and digital accessibility
• Experience managing and integrating tools including CMS platforms, email marketing systems, and analytics platforms (e.g., Google Analytics 4).
• Ability to create intuitive content maps, user flows, and wireframes to inform digital development.
• Strong writing and editing skills with a focus on clarity, conversion, and brand alignment.
• Strong project management and communication skills with the ability to coordinate across departments and external vendors.
• Ability to synthesize data and develop actionable insights for digital growth.
• Familiarity with SEO strategies and integration into content workflows.
• Proficient in Microsoft Office Suite (PowerPoint, Word, Excel) to support strategic planning, team communication, and compelling presentation of creative initiatives.

   

Supervisory Responsibilities:

• This position does not currently supervise full-time staff but will serve as a key collaborator and project lead with internal stakeholders and external partners.

   

Required Experience and Qualifications:

• Bachelor’s degree in marketing, Digital Design, Web Development, or a related field; continuing education or certifications in UX/UI, digital strategy, or analytics platforms is a plus.
• Minimum of 2-3 years of professional experience in digital marketing, with a demonstrated track record of leading integrated digital campaigns, managing web content, and optimizing user experience across channels.
• Demonstrated ability to develop and execute data-informed digital strategies, including web optimization, email marketing, and SEO.
• Strong working knowledge of CMS platforms, email marketing systems (e.g., Emma Mail or similar), digital asset management (e.g., Canto), and analytics tools (e.g., Google Analytics 4).
• Skilled in UX/UI design principles, including ADA compliance and mobile-first development best practices.
• Experience with digital workflow management and content governance systems to ensure consistency, efficiency, and brand alignment.
• Excellent communication and presentation skills, with the ability to translate data and digital insights into actionable strategies for diverse stakeholders.
• Must be comfortable working in front of a camera

Please email a Resume and Cover Letter to: jobs@aquarium.org 

Candidate screening will begin August 21st, and the hiring authority may exercise the option to make a hiring decision at any time after. This position is open until filled. 

This full-time, permanent position offers competitive benefits including fully covered medical, dental, vision, life, and short-term disability insurance. The Aquarium additionally offers a 403b matching retirement account, 16 vacation days, 9 holidays, paid sick time, and an Employee Assistance Program. 

This position is exempt according to the Fair Labor Standards Act. 

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

POSITION TITLE: Director of Finance 

REPORTS TO: CEO 

JOB SUMMARY: Supervises and manages the day-to-day financial and business office functions of the Aquarium. Analyzes the financial condition of the Aquarium and prepares related reports. Coordinates the preparation of the annual budget. Provides financial advice, leadership, and guidance to Aquarium departments. Oversees Business Office. Serves as a member of the senior management team and the Finance/Audit Committee. 

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS 

1. Recommends programs and policies to the President and the Board of Directors to ensure that the finance and accounting systems of the Aquarium reflect current advancements in financial management and helps the Aquarium maintain a strong financial position.

2. Reviews a variety of financial reports and analyzes financial trends to evaluate the accounting systems and overall financial conditions of the Aquarium.

3. Leads the day-to-day operations and staff of the Business Office.

4. Prepares monthly financial statements, cash flow reports, departmental expense reports, summary reports and other information systems that meet the needs of the Aquarium.

5. Reviews and accounts for all accounts receivables, payables, and payroll preparation and reports. Is knowledgeable and stays current with all Federal and State payroll law, regulations, and requirements. 

6. Monitors internal controls, daily cash flows and authorizes payment of Aquarium obligations. 

7. Ensures completion of monthly, quarterly, and annual payroll reports for the appropriate governmental agencies.  Initiates payments for payroll taxes.
8. Assists with the procurement and administration of employee insurance plans, retirement funds and other employee benefit programs, including preparation of annual 5500 plan filing.  
9. Manages Aquarium liability, property, and insurance plans, including procurement of insurance policies.
10. Coordinates the Aquarium’s annual budget and inputs budget into accounting program.
11. Ensures that restricted funds are accounted for and spent per donor agreements.
12. Oversee monthly payments to HSA accounts and retirement funds.  
13. Establishes and maintains systems to manage and control the Aquarium’s assets. 
14. Assists with on-site vendor operations, including contract negotiations 
15. Prepares annual audit work papers and documentation for the preparation of the annual non-profit tax returns. Reviews prepared Form 990 and annual audited financial statements.  
16. Reports to President and the Board of Directors on all financial matters.  
17. Attend Board, Executive Committee meetings and other Committee meetings as required. 
18. Prepares a variety of reports and participates in special projects at the direction of the President and the Board of Directors. 
19. Oversight of capital project budgets, working closely with CEO on budget timelines for life of projects. Will attend all meetings in regard to capital projects as required.
20. Oversees cash management of liquid funds to maximize investment return. 
21. Builds the financial literacy and competencies of leadership staff through trainings, 1:1 work, and reference materials. 
22. Optimize processes, while ensuring accuracy and compliance, to minimize administrative burden and increase efficiency. 

The above accountabilities represent work performed by this position and are not all-inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related, or a logical extension of the position. 

SUPERVISORY RESPONSIBILITY 

Supervises Bookkeepers and Accounts Payable staff. 

KNOWLEDGES, SKILLS, AND ABILITIES (Minimum levels) 

• Degree in accounting, finance, or a closely related field.  
• CPA certification is desirable. 
• Minimum of ten years progressively responsible accounting experience which should include financial statement and cash flow preparation, internal controls, payroll and cash management expertise and compilation of the documentation for Form 990.  
• Knowledge of and experience with Sage Intacct accounting system   
• Non-profit accounting experience is required.  
• Working with a Board of Directors is preferred.

  Any acceptable equivalent combination of education or experience which demonstrates the background necessary to perform the functions of the position may substitute for the above.  

Please email a Resume and Cover Letter to: jobs@aquarium.org

Candidate screening will begin August 14th, and the hiring authority may exercise the option to make a hiring decision at any time after. This position is open until filled.

This full time, permanent position offers competitive benefits including fully covered medical, dental, vision, life, and short-term disability insurance. The Aquarium additionally offers a 403b matching retirement account, 16 vacation days, 9 holidays, paid sick time, and an Employee Assistance Program.

This position is exempt according to the Fair Labor Standards Act.

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION DESCRIPTION

POSITION TITLE: Director of Information Technology

REPORTS TO: COO

POSITION SUMMARY: This position oversees all aspects of the Aquarium’s technology infrastructure, ensuring seamless operations that align with organizational goals. This role is responsible for developing and implementing IT strategies that drive innovation, enhance system performance, and support a culture of continuous improvement. The Director of Information Technology leads a team of IT professionals, providing mentorship, training, and development opportunities to foster technical expertise and professional growth. Additionally, this position ensures the security, efficiency, and reliability of IT systems and infrastructure, playing a critical role in maintaining and advancing the Aquarium’s technological capabilities

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Provides support and services to maintain the optimum operations of all Aquarium networks, servers, computers, phones, printers, electronics, media systems. Oversees the management and maintenance of IT systems and infrastructure. 
2. Assists all staff in the operation of Aquarium technology, by providing both onsite and remote support. Develops and implements training for staff.
3. Identifies, develops, customizes, and maintains software for all departments of the Aquarium.
4. Demonstrates flexibility in response to changes in Aquarium technological needs and stays up to date on IT best practices through regular professional development.
5. Provides setup, training and assistance for all audio and video equipment utilized at the Aquarium. Ensures an IT staff is available for troubleshooting special events and meetings.
6. Maintains a long-term IT roadmap and leads implementation processes for the organizations’ IT systems and department. Facilitates information sharing and coordinates joint initiatives. 
7. Recruits, trains, mentors, and motivates IT staff. Conducts performance evaluations and regularly provides timely, constructive feedback. 
8. Identifies technology needs and makes recommendations for improvement of IT infrastructure. Oversees procurement of IT hardware, software, and services. 
9. Manages the IT department budget and ensures cost-effective allocation of resources. Develops and maintains relationships with external IT vendors and support service providers.
10. Oversees security of systems, networks, and enterprise information. Monitors and responds to security threats and incidents. Ensures cybersecurity measures are in place to protect sensitive information. Facilitates IT security audits or investigations.
11. Develops and implements business continuity protocols to minimize disruptions in the event of emergency situations or data loss.
12. Evaluate the company’s adherence to federal technology requirements for security. Ensure compliance with regulations and industry standards. 
13. The above accountabilities represent work performed by this position and are not all-inclusive.  The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position

SUPERVISORY RESPONSIBILITIES:

This position supervises all IT technicians, systems administrators, and analysts.

REQUIRED QUALIFICATIONS:

• A bachelor’s degree in computer science, information systems, educational technology, or related field is required. Minimum five years of IT management experience leading teams is required, with a proven ability to lead, motivate, develop, and manage a team of IT professionals. 
• Ability to independently problem-solve, prioritize, manage multiple tasks, provide self-direction, and delegate IT team responsibilities. Previous project management experience with diverse stakeholders required.
• Demonstrated ability to manage and execute organizational advancement by developing change management strategies, identifying potential threats and resistance, and creating risk mitigation plans. Demonstrated ability to set mission-aligned IT strategies including creating and managing departmental budgets.
• Experience establishing and maintaining positive relationships with employees at all levels of an organization through proven communication, interpersonal, and collaborative skills. Demonstrated ability to communicate effectively with both technical and non-technical audiences by being solution-oriented, innovative, and proactive when addressing issues facing the workforce.
• Extensive knowledge of modern operating systems, local area networks, servers, databases, software applications, security technology, firewalls, and network design/management is required.
• In lieu of the above requirements, the incumbent may possess any combination of relevant education and experience which would demonstrate the individual’s knowledge, skill, and ability to perform the essential functions of the job.

PHYSICAL DEMANDS:

The work involves considerable walking and kneeling. The ability to lift and carry up to 40 pounds is required. The ability to ascend and descend ladders/steps is required. 

MENTAL, HEARING, AND VISUAL DEMANDS:

The work involves continuous mental and visual attention involving reading, analyzing, visualizing, or otherwise performing very involved, comprehensive work.

WORKING CONDITIONS:
Some sedentary work is required when performing administrative duties at a computer station. Travel is required for conference attendance and procuring supplies. Work is performed both indoors and outdoors in variable weather conditions.

ATTENDANCE REQUIREMENTS:

Compliance with appropriate company standards is required.                    

Please email a Resume and Cover Letter to: jobs@aquarium.org

This full time, permanent position offers competitive benefits including fully covered medical, dental, vision, life, and short-term disability insurance. The Aquarium additionally offers a 403b matching retirement account, 16 vacation days, 9 holidays, paid sick time, and an Employee Assistance Program.

This position is exempt according to the Fair Labor Standards Act.

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Facilities Technician I

REPORTS TO: Director of Facilities

JOB SUMMARY: A Facilities Technician I is responsible for performing maintenance tasks as assigned to maintain the interior and exterior building structure, fixtures, stationary equipment and furnishings. The role requires strong attention to detail and a foundation in basic maintenance and repair techniques to ensure safe and efficient facility operations.

GENERAL ACCOUNTABILITES AND ESSENTIAL FUNCTIONS

1. Maintains and repairs stationary equipment, fixtures and furnishings.
2. Completes morning facility walkthroughs and safety checks on a regular basis.
3. Operates hand and power tools and maintains them in clean, good working order.
4. Follows safety practices and rules on all tasks.
5. Constructs, repairs and maintains building and structural components working with various materials such as concrete, wood, metal, glass and plastic.
6. Helps co-workers when assistance is requested and asks other co-workers for assistance when needed.
7. Determines time and materials required for assigned tasks and keeps simple records of work accomplished.
8. Assists in the construction and breakdown of temporary exhibits as necessary.
9. Attends appropriate trainings and seminars to increase efficiency and knowledge base for job.
10. Participates on Aquarium committees as a Facilities department representative. Contributes as appropriate, and acts as a liaison between the department and committee.
11. Performs special tasks and assists other Aquarium functions in a variety of ways.
12. Climb ladders and carries tools and equipment up or down ladders.
13. Work in inclement weather throughout the day.
14. The above accountabilities represent work performed by this position and are not all-inclusive.  The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.

SUPERVISORY RESPONSIBILITY

This position has no supervisory responsibilities.

KNOWLEDGE, SKILLS AND ABILITIES (Minimum levels)

Vocational training or certification in a related field is preferred.  Minimum of 1-2 years of maintenance experience in high traffic facilities. Basic carpentry skills required.

Current First Aid and CPR certification is desirable.  Ability to obtain and hold valid Oregon Driver’s License required.  Ability to work under limited supervision, both independently and in a team environment.

PHYSICAL DEMANDS:

The work involves considerable standing and moving about on surfaces that are often wet and slippery.  The ability to ascend and descend steep ladders/steps is required.  The ability to lift and carry up to 60 pounds is required.

MENTAL, HEARING, AND VISUAL DEMANDS:

The work involves continuous mental and visual attention involving reading, analyzing, visualizing, or otherwise performing very involved, comprehensive work.  The incumbent must be able to differentiate the sounds of various motors, compressors, and other machinery.

ATTENDANCE REQUIREMENTS:

Compliance with appropriate company standards is required.

Please email a Resume and Cover Letter to: jobs@aquarium.org

This full-time, permanent position offers competitive benefits including fully covered medical, dental, vision, life, and short-term disability insurance. The Aquarium additionally offers a 403b matching retirement account, 16 vacation days, 9 holidays, paid sick time, and an Employee Assistance Program.

This position is non-exempt according to the Fair Labor Standards Act. 

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Food Service Cashier

REPORTS TO:  Café Manager

JOB SUMMARY: The Food and Beverage Cashier is a key front line team member responsible for delivering outstanding guest service across various food and beverage stations, including cafés, kiosks, and concession areas. This role combines high-quality food and drink preparation with accurate cash handling, strong communication, and a commitment to cleanliness and safety. The cashier ensures food quality and compliance with health regulations, maintains inventory, supports fast-paced operations with adaptability, and uses digital systems efficiently. With a focus on professionalism, inclusiveness, and collaboration, this position plays a critical role in creating a welcoming and efficient service environment, while also performing additional duties as needed to support the overall success of the team.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Delivers exceptional guest experiences by providing prompt, friendly, and informed service across all food and beverage stations, including café, kiosk, and concession areas.
2. Prepares and serves coffee, espresso drinks, smoothies, and food items accurately and efficiently, following standardized recipes, safety procedures, and quality guidelines.
3. Executes cash handling and POS transactions with precision, adhering to established policies to ensure accuracy and accountability.
4. Maintains proper food safety and sanitation standards by holding a valid food handler’s card and complying with health regulations and internal protocols at all times.
5. Monitors food quality and temperature controls throughout the shift, ensuring all items meet required safety and OCAq standards.
6. Performs food prep, portioning, and production support tasks to meet service demands and reduce wait times during peak periods.
7. Keeps the service area and dining spaces clean and organized, including sanitizing surfaces, removing trash, doing dishes, sweeping, and restocking supplies to support a safe, welcoming environment.
8. Communicates clearly and respectfully with guests, coworkers, and supervisors to maintain a collaborative and efficient team environment.
9. Demonstrates adaptability and resilience, managing fluctuating guest volumes and shifting priorities while maintaining service standards.
10. Provides inclusive and culturally respectful service, ensuring all guests feel welcomed, valued, and accommodated.
11. Maintains proper stock levels and inventory rotation, alerting supervisors to shortages and contributing to effective waste reduction and replenishment.
12. Uses digital systems and equipment effectively, including POS systems, order displays, and communication tools, with a willingness to learn new technologies as needed.
13. Adheres to company dress code and grooming standards, presenting a professional and approachable appearance in line with OCAq expectations.
14. Follows all workplace safety procedures, including proper equipment handling, spill prevention, and emergency protocols to ensure a safe environment for guests and staff.
15. Performs other duties as assigned or as logically required, which may arise as a natural extension of the role to support team and operational success.

KNOWLEDGE, SKILLS, AND ABILITIES (Minimum levels)

• Current food handler’s card is required.
• Prior food handling and cash handling is preferred but not required.
• Must be able to handle multiple tasks in a fast-paced environment.
• Must be able to stand, bend, kneel, and lift

Please email a Resume and Cover Letter to: jobs@aquarium.org

This position is non-exempt according to the Fair Labor Standards Act.

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Food Service Cashier (Part-time Approximately 20hrs/week)

REPORTS TO:  Café Manager

JOB SUMMARY: The Food and Beverage Cashier is a key front line team member responsible for delivering outstanding guest service across various food and beverage stations, including cafés, kiosks, and concession areas. This role combines high-quality food and drink preparation with accurate cash handling, strong communication, and a commitment to cleanliness and safety. The cashier ensures food quality and compliance with health regulations, maintains inventory, supports fast-paced operations with adaptability, and uses digital systems efficiently. With a focus on professionalism, inclusiveness, and collaboration, this position plays a critical role in creating a welcoming and efficient service environment, while also performing additional duties as needed to support the overall success of the team.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Delivers exceptional guest experiences by providing prompt, friendly, and informed service across all food and beverage stations, including café, kiosk, and concession areas.
2. Prepares and serves coffee, espresso drinks, smoothies, and food items accurately and efficiently, following standardized recipes, safety procedures, and quality guidelines.
3. Executes cash handling and POS transactions with precision, adhering to established policies to ensure accuracy and accountability.
4. Maintains proper food safety and sanitation standards by holding a valid food handler’s card and complying with health regulations and internal protocols at all times.
5. Monitors food quality and temperature controls throughout the shift, ensuring all items meet required safety and OCAq standards.
6. Performs food prep, portioning, and production support tasks to meet service demands and reduce wait times during peak periods.
7. Keeps the service area and dining spaces clean and organized, including sanitizing surfaces, removing trash, doing dishes, sweeping, and restocking supplies to support a safe, welcoming environment.
8. Communicates clearly and respectfully with guests, coworkers, and supervisors to maintain a collaborative and efficient team environment.
9. Demonstrates adaptability and resilience, managing fluctuating guest volumes and shifting priorities while maintaining service standards.
10. Provides inclusive and culturally respectful service, ensuring all guests feel welcomed, valued, and accommodated.
11. Maintains proper stock levels and inventory rotation, alerting supervisors to shortages and contributing to effective waste reduction and replenishment.
12. Uses digital systems and equipment effectively, including POS systems, order displays, and communication tools, with a willingness to learn new technologies as needed.
13. Adheres to company dress code and grooming standards, presenting a professional and approachable appearance in line with OCAq expectations.
14. Follows all workplace safety procedures, including proper equipment handling, spill prevention, and emergency protocols to ensure a safe environment for guests and staff.
15. Performs other duties as assigned or as logically required, which may arise as a natural extension of the role to support team and operational success.

KNOWLEDGE, SKILLS, AND ABILITIES (Minimum levels)

• Current food handler’s card is required.
• Prior food handling and cash handling is preferred but not required.
• Must be able to handle multiple tasks in a fast-paced environment.
• Must be able to stand, bend, kneel, and lift

Please email a Resume and Cover Letter to: jobs@aquarium.org

This position is non-exempt according to the Fair Labor Standards Act. 

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Group Bookings Coordinator

REPORTS TO: Director of Mission Engagement

STATUS: Part-Time (20 hours/week), Non-Exempt

JOB SUMMARY: The Group Bookings Coordinator is the first point of contact between the Aquarium and our groups/schools prior to their visit. Quality customer service is the single most important factor for this position. The coordinator makes reservations for education programs and group/school visits, schedules programs, provides materials, and notifies participants and instructors.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Provides quality customer service both on the phone and through electronic communication. Receives and responds to inquiries.
2. Books school and group field trips/admissions.
3. Makes reservations for education programs including but not limited to classes, outreach, early admissions, and sleepovers. Maintains electronic reservation system.
4. Consistently presents labs and other offered experiences in booking conversations.
5. Collects payments utilizing credit card system including, but not limited to, program deposits and final payments and volunteer fees.
6. Sends confirmation packets based on the program. Works with Mission Engagement, Operations and other departments to maintain current policies and procedures in the packets.
7. Works with the Mission Engagement and Development departments to manage required data and generate reports as requested.
8. Notifies instructors of scheduled programs and maintains calendar. Works closely with Learning and Engagement staff on balancing program schedules.
9. Notifies all staff of scheduled groups and school group visits. Maintains program calendars.
10. Works with the Learning and Engagement Manager and Sleepover Coordinator to manage sleepover schedule. Communicates schedule to TCB/operations, fire marshal, and relevant departments.
11. Works with the Conservation Engagement Manager to schedule field programs.
12. Works with the Community Engagement Specialist to schedule regional road trips to schools and communities.
13. Works with the Learning and Engagement team and the Educator Engagement Manager to maintain updated teacher packets and ensure communication with teachers.
14. Proactively identifies and integrates efficiencies into work processes and procedures
15. Provides guest feedback and concerns to Director. Tracks and Identifies trends in guest needs, feedback, and inquiries to share and problem solve.
16. Participates, as directed, on Aquarium committees as a Mission Engagement Department Representative. Contributes as appropriate and acts as liaison between the department and committee.

The above accountabilities represent work performed by this position and are not all inclusive.  The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.  

SUPERVISORY RESPONSIBILITY

None

KNOWLEDGE, SKILLS AND ABILITIES (Minimum levels)

• Must be highly organized and detail-oriented, proficient in use of personal computer and standard programs such as Word and Excel. Ability to learn and become proficient with our reservation systems is required.
• Strong writing and verbal skills are essential.  Strong interpersonal and telephone skills are also essential.  Ability to work under limited supervision, both independently and in a team environment.
• Previous administrative work preferred.

Knowledge of

• Customer service best practices
• Communications strategies/dynamics and problem-solving techniques
• Strong communication and interpersonal skills, ability to incorporate different perspectives, and work with a diversity of people.

Ability to

• Represent the Aquarium on the phone
• Effectively organize work, manage time, prioritize tasks, and follow both written and oral direction
• Be responsive to and communicate effectively with internal and external stakeholders served or impacted by programs
• Use computers and standard, commonly accepted computer programs (MS Office products) is required
• Work under limited supervision and as a member of a team.

PHYSICAL DEMANDS:

The work involves answering the phone and conducting detailed conversations on a regular basis. The work requires considerable data entry.

MENTAL, HEARING, AND VISUAL DEMANDS:

The work involves continuous mental and visual attention involving reading, analyzing, visualizing, or otherwise performing very involved, comprehensive work.  Avoid distractions to stay focused on delivering quality customer service during phone interactions, and ensure accuracy of data entry, and written communications.

WORKING CONDITIONS:

The majority of this work is sedentary at a computer station. 

ATTENDANCE REQUIREMENTS:

Compliance with appropriate company standards is required.

Please email a Resume and Cover Letter to: jobs@aquarium.org 

This full time, temporary position for up to six weeks starting October 2025. 

This position is non-exempt according to the Fair Labor Standards Act.  

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

POSITION TITLE: Seasonal Groundskeeper 

REPORTS TO: Head Groundskeeper  

JOB SUMMARY: As a contributor to the Aquarium’s mission and guest experience, the Seasonal Groundskeeper is responsible for repairing and maintaining fixtures, setting up for Sea of Lights, and  preforming site landscaping. This role supports the operational excellence of the organization by performing a broad range of groundskeeping duties associated with the winter season. The Seasonal Groundskeeper works collaboratively across departments, demonstrates professionalism and respect, and is committed to safety, stewardship of resources, and continuous improvement. 

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Perform routine and seasonal grounds maintenance tasks, including but not limited to mowing, pruning, planting, fertilizing, and watering landscaped areas. 
2. Install, maintain, clean, and repair exterior fixtures and structures such as benches, signage, fences, and lighting. 
3. Maintain, repair and install outdoor surfaces including walking paths, sidewalks, and parking lots to ensure safety and accessibility. 
4. Operate hand tools and power equipment (e.g., mowers, trimmers, blowers) safely and maintain them in clean, working conditions. 
5. Follow all safety protocols, including the proper use of equipment, PPE, and emergency procedures. 
6. Partner with Environmental Health and Safety Manager to ensure adherence to state, federal, and local laws, regulations, and guidelines.  
7. Execute departmental seasonal weather response responsibilities such as distributing de-icer, shoveling walkways, and setting up signage 
8. Collaborate with other departments and team members to support cross-functional initiatives and events.  
9. Exhibit professionalism, respect, and inclusivity in all interactions with staff, visitors, volunteers, and community members. 
10. Perform other duties as assigned to support the overall mission, safety, and well-being of the Aquarium. 
     

KNOWLEDGES, SKILLS AND ABILITIES (Minimum levels) 

• Vocational training or certification in a related field is preferred.   


Please email a Resume and Cover Letter to: jobs@aquarium.org


This full time, seasonal position from September 2025-January 2025


This position is non-exempt according to the Fair Labor Standards Act. 


The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: IT Technician (Temporary)

REPORTS TO: IT Manager

JOB SUMMARY: The IT Technician provides front-line technical support to staff, maintaining the organization’s technology infrastructure and ensuring users have reliable access to hardware, software, and network resources. This position requires a hands-on problem solver who can address day-to-day technical issues, assist with system maintenance, and support technology projects. While primarily focused on direct service and technical troubleshooting, the IT Technician also contributes to broader IT initiatives that enhance organizational efficiency and innovation.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

• Serve as the first point of contact for technical support, responding to tickets, calls, and walk-up requests.
• Diagnose and resolve hardware, software, and peripheral issues across desktops, laptops, mobile devices, printers, and related equipment.
• Provide training and guidance to staff on common technical tools, applications, and security practices.
• Assist with installation, configuration, and updates of hardware, software, and operating systems.
• Support routine network monitoring, connectivity checks, and performance troubleshooting.
• Perform user account setup, password resets, and access permissions within established guidelines.
• Track, maintain, and deploy IT inventory, including laptops, workstations, and mobile devices.
• Coordinate repair, replacement, and lifecycle management of equipment.
• Assist IT leadership in implementing technology upgrades, security enhancements, and system rollouts.
• Participate in cross-departmental projects requiring IT support and input.
• Document processes, updates, and resolutions for knowledge base development.
• Support the implementation of cybersecurity policies and protocols, including patching, antivirus, and multi-factor authentication.
• Maintain awareness of data protection standards and report potential risks or incidents.
• The above accountabilities represent work performed by this position and are not all-inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.

Essential Functions

• Provide first-line technical support by troubleshooting and resolving hardware, software, and user issues.
• Install, configure, and maintain computers, mobile devices, and related equipment.
• Support network connectivity, system access, and routine security measures.
• Manage IT inventory, equipment setup, and lifecycle replacements.
• Assist with technology projects, updates, and documentation as directed by IT leadership.

SUPERVISORY RESPONSIBILITY
This position has no supervisory responsibilities.

KNOWLEDGES, SKILLS, AND ABILITIES (Minimum levels)

• Associate’s degree in Information Technology or related field; equivalent work experience may substitute.
• 1–3 years of experience in IT support, help desk, or related technical role.
• Working knowledge of Windows, Microsoft 365, and common business applications.
• Familiarity with networking fundamentals, mobile device management, and basic cybersecurity principles.
• Strong troubleshooting, customer service, and communication skills.

Please email a Resume and Cover Letter to: jobs@aquarium.org. This is a part-time variable hours position.

This position is a non-exempt according to the Fair Labor Standards Act.

The Oregon Coast Aquarium is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

POSITION TITLE: Sleepover Educator (Part-Time)

REPORTS TO: Education Manager

JOB SUMMARY: Responsible for directing participants and facilitating all activities, including educational programs, tours, meals, set-up and clean-up, during sleepover programs.

GENERAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS

1. Working with a team of Sleepover Educators, engages with, directs and is responsible for participants ages 8 and older after Aquarium operating hours; group sizes up to 60.
2. Greets, checks in and processes required paperwork for sleepover participants as they arrive; help direct storage and transport of participants’ gear.
3. Sets expectations for and enforces policies and protocols with sleepover groups.
4. Prepares and teaches various activities such as educational scavenger hunts, classroom programs, exhibit interpretation, behind-the-scenes tours and other activities.
5. Maintains current knowledge of the Aquarium’s mission, aquarium organisms and their habitats, and applicable policies and procedures
6. Facilitates dinner, breakfast, and evening snack; performs light clean-up of kitchen area, classroom and dishes.
7. Supports security staff during discussion of and walk through of fire evacuation routes.
8. Utilizing handheld radios, maintains communication with security, custodial, gift shop and husbandry staff as needed throughout the event.
9. Distributes and collects program surveys from adult participants.
10. Takes a pro-active role in communicating schedule availability; responds to email correspondence with program updates to affirm receipt.
11. Communicates any logistical or programmatic issues to the Education Manager in a timely manner.
12. Ensures that all participants feel comfortable, are safe, and have a positive, social, educational experience.

The above accountabilities represent work performed by this position and are not all-inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related or a logical extension of the position.

KNOWLEDGES, SKILLS AND ABILITIES (Minimum levels)

High school equivalency is required; some college level study in the natural sciences, education or related field and/or experience in an informal education facility (camps, museums, zoos, aquariums, science centers) are desirable. Verified substantive experience working with children is required; examples of acceptable experience include, but are not limited to teaching classes, coaching team sports, camp counseling, leading a 4-H club or scouting program. Ability to obtain an OR Food Handlers’ card is required.

Skills necessary for this position include excellent customer service skills and group management using positive methods. Incumbents must have excellent communication and interpersonal skills that allows them to work closely and effectively with people from different backgrounds, cultures, ages and beliefs. Knowledge of Oregon Coast marine life desirable. Knowledge and ability to use computers and standard, commonly accepted computer programs is required. The incumbent must also have excellent time management and organizational skills.

The incumbent must be able to pass a criminal background check prior to assuming job duties.

Incumbents must have the ability to:

• Work under limited supervision, both independently and in a team environment.
• Instruct and facilitate programs utilizing written interpretive plans and program curricula.
• Manage participant behavior in a classroom and large group format to maintain a positive and safe learning environment.
• Interpret rules and regulations; follow and communicate all Aquarium safety protocols, policies and procedures.
• Communicate clearly verbally and in writing.
• Access and reply to communications sent via email.
• Assess and evaluate situations effectively and with flexibility.
• Exert optimal effort in successfully completing tasks.
• Work within and contribute to the effectiveness of a team, respecting differences.
• Project a positive, friendly attitude to all children, parents, staff, and volunteers.
• Remain current in First aid and CPR. (Courses are offered at the Aquarium).
• Respond in a calm manner in the event of an emergency.

WORKING CONDITIONS:

This position typically works between the hours of 5:30 p.m. – 10:00 a.m. The work involves walking through the Aquarium during the evening and night-time hours, both inside and outdoors in a variety of weather conditions. Requirements also include being able to climb stairs and lift up to 50 pounds if needed. The incumbent may sleep when the group that they are interacting with is asleep, but must be able to awake and tend to the needs of any member of the group at any time during the night. The Aquarium provides an air mattress and/or sleeping pad for each staff member, but other sleeping supplies are not provided.

ATTENDANCE REQUIREMENTS:

This position is an adjunct position that is irregular in nature. Staff members are not guaranteed any specific number of hours or events per pay period. Staff must work a minimum of one sleepover event every two months to remain active unless otherwise excused. Mandatory paid training sessions are scheduled 1-2 times per year.